![]() Once you submit a report, Yelp’s moderators will investigate and determine if the review should be removed. Click on the three dots on the right and select “Report review”.Here are the steps you can take to report a review : As a business owner, it’s important to be on the lookout for these sorts of abuse. ![]() These businesses will often pay for positive reviews or write them themselves. Unfortunately, Yelp’s platform is sometimes abused by businesses that post fake reviews in an attempt to game the system. Broadly can help your business with this! If you’d like to learn how, get in touch. Online review management can get overwhelming, especially if you are active on multiple sites. If you’re responding to a negative review, a more nuanced reply will be needed. Sometimes, even a simple “Thank you” will do the trick. Check out the “Reviews” tab on your Yelp dashboard and respond to your customers. When your customers write a yelp review, let them know you appreciate their feedback by writing a response. ![]() You can’t pay Yelp for authentic customer reviews, so you need to create a system to ensure that great feedback lands on your page. Remember, reviews are the reason that people are going to Yelp in the first place! Visitors come to check out your business’s star rating and read your customer reviews. And be sure to add some fun photos that capture the spirit of your business! For instance, if you have a vibrant restaurant with a unique atmosphere, show that off. These should be a mix of exterior and interior shots, as well as close-ups and wide shots. Many businesses showcase customers and the interior and exterior of their shop.Ī good rule of thumb is to upload at least 10 photos. You can show examples of your products and services or pictures of your team hard at work. Navigate to the “Photos and Videos” section of your Yelp dashboard to get to the upload page, and follow the prompts. Yelp users love photos! Bring your business and Yelp listing to life with some pictures. Here you can add more information about your team, philosophy, specialties, how you solve problems for your customers, and more. In the “Business Information” section, scroll down to find the “Specialties,” “History,” and “Meet the Owner/Manager” sections. Provide prospective customers with more details about who you are and how you can help them.
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